How do I care for my Nadri jewelry?
To preserve the beauty of your precious metal plated jewelry, we recommend removing it before showering or swimming, while using harsh chemicals or cleaners, and during any active sports activities. Avoid contact with cosmetic products such as hairspray, perfume, lotions, or other agents that can dull the luster of your jewelry.
Store your jewelry separately in a pouch and avoid using abrasive materials and cleaning solutions as they can be harmful to the jewelry’s finish.
Is Nadri jewelry nickel-free?
All of our products are nickel-free. Many of our earring posts are surgical stainless steel, however some posts are cast in brass or silver with either 18KT gold or rhodium plating. If you have a question about a specific style, please reach out to us at firstname.lastname@example.org.
Can I include a personalized message with my order?
Absolutely! During your checkout process, you will have the option to include a personalized gift message with your order. This message will be handwritten on a gift card for your recipient. If you have already checked out but forgot to attach the message, give us a call or send us an email. If the order hasn't been shipped yet, we will gladly include the message for you.
Do you offer international shipping?
We ship to a variety of international locations. Please refer to our Shipping page for additional information.
Do you offer expedited shipping?
Expedited shipping is available at an additional charge depending on your shipping location. Please refer to our Shipping page for additional information.
When will my order deliver?
Deliveries will only occur Monday through Friday, excluding holidays that are observed within the United States. We are unable to offer Saturday delivery. A confirmation email will be sent to you after your order ships along with the tracking information. You may also register at NADRI to track your orders and manage your account.
What do I do if my jewelry needs repair?
With proper care, we anticipate that you will enjoy your jewelry for a long time. However, in the event that you come across any problems, please contact our customer service representatives at email@example.com or 1-201-585-0088 and they will be able to further assist you.
What is NADRI's return policy?
NADRI’s top priority is customer satisfaction. We offer free returns service on eligible items for customers in the United States. Returns are accepted on unworn items within 14 days of receipt of order for a refund or within 30 days of receipt of order for a store credit. Items must not have been worn, used, or damaged and must be in the original condition and packaging. Shipping charges are non-refundable.
Additional information can be found on our Returns section, or you can contact firstname.lastname@example.org for assistance.
* All items on SALE page are final sale and not eligible to be returned*
NADRI REWARDS AND LOYALTY PROGRAM FAQ